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APPLICATION FORM

Please fill out the following form and bring the form and a copy of your resume to The Beaufort Inn. Ask for Kate Parkerson upon arrival. The main lobby is located at 809 Port Republic Street (The Main Pink Inn).

APPLICATION FORM

Night Audit

How can there be a better job than helping the road weary traveler check into a fresh, clean room – especially when working the overnight shift?  As the Night Auditor you may not be the first person most guests meet, but you often get to leave a lasting impression during their early morning check out.  In this role you review the prior day’s books, looking for anything unusual, and ensuring that as the sun rises, all records are accurate.  You are important!  As Night Auditor, you will

• Be Accountable – your job is to ensure all aspects of the hotel’s records of the prior days operations are processed timely and accurately recorded.  This data then becomes a tool for management the next day so accuracy is key!
• Make a Great Last Impression – while checking the guest out, inquire about their stay and let them know you really care so if they had a problem or complaint, they share it with you.  Be courteous at all times.
• Make a Great First Impression – if someone is checking in on your shift, chances are they are pretty tired as most guests are already asleep.  Help them get settled in quickly and efficiently.
• Be Helpful – you are the person who guests will turn to for help or with questions during the overnight shift.  Do your best to meet and exceed their expectations with your answers.
• Be a Safety & Security Agent – follow your hotel’s established safety and security policies & procedures.  Anticipate problems and call management as needed.  It is possible that at your hotel you are the “manager on duty” during the overnight hours and if so, take this role very seriously.

Job Requirements
This role requires good verbal and written English communication skills, with experience in a hotel or related field preferred. An accounting background is also preferred but not required although a strong, accurate attention to detail is necessary. You must be able to handle cash or credit transactions and have front office software proficiency. This job requires light work – exerting up to 20 pounds of force occasionally and/or up to 10 pounds frequently with a regular need to lift, carry, push, pull or otherwise move objects.  From time to time you may need to assist with luggage which may require you to exert force of up to 50 pounds of force.  This role may be asked to assist with van service –if so a valid driver’s license will be required.   Long hours, many of which may be spent standing, as well as the ability to work independently is essential.

Front Desk / Guest Service Agent

Front Desk Agent
How can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room?  As a Front Desk Agent you are often the first person – and last person – a guest speaks to so your genuine welcome and appreciation of the guest will set the tone for the stay.  You have the opportunity to shine in this role which is both busy and interactive!  As Front Desk Agent, you will:

• Make a First Impression – so the person in this role must have a genuine passion to deliver a great hospitality experience – whether in person or by phone.  You must want to Wow the guest with your welcoming personality.
• Make a Lasting Impression – while checking the guest out, inquire about their stay and let them know you really care so if they had a problem or complaint, they share it with you.  Be courteous and willing to listen!
• Enjoy Problem Solving – many guests need help with miscellaneous things – their luggage, directions, finding a good restaurant, lost luggage, a cold shower.  Listen and help as best you can.  You should never be too busy to help.
• Be Accountable – you will be collecting money, routing calls, taking messages, and meeting many other guest needs. You need to be accurate and efficient in your processes.
 Be a Safety & Security Agent – follow your hotel’s established safety and security policies & procedures.  Anticipate problems and call management as needed.

Job Requirements
This role requires good verbal and written English communication skills. You must be able to handle cash or credit transactions and have front office software proficiency. This job requires light work – exerting up to 20 pounds of force occasionally and/or up to 10 pounds frequently with a regular need to lift, carry, push, pull or otherwise move objects.  From time to time you may need to assist with luggage which may require you to exert force of up to 50 pounds of force.  Long hours, many of which may be spent standing, required.

Room Attendant

Room Attendant
Do you like to take care of others and make them happy?  Do you like the feeling you get when you see the results of your efforts shining, with everything perfect and in its place?  Then you will be very happy working in housekeeping where a team of friendly hard working room attendants and housepersons present each guest with a piece of “home”.  Guests come to hotels looking for a clean room and a good night’s sleep – you are key in making that happen.  In the role of Room Attendant you will:


• Be Meticulous – maintain clean and attractive guestrooms, i.e. make beds, change linens, clean, dust, polish and vacuum to make sure our rooms meet or exceed hotel/franchise standards.
• Focus on Details – ensure windows are shining, towels are folded correctly, supplies are restocked, closets are neat and clean with the right amount of hangers, etc. – precision is key!
• Be Organized – ensure your housekeeping closet and cart area ready to go!
• Be a Team Player – help your coworkers by pitching, training new staff, participating in department events.
• Be a Housekeeping Ambassador – Share a warm greeting and a smile with all the guests you encounter (and hopefully they will smile and say hello right back). 
 Be a Safety & Security Agent – follow your hotel’s established safety and security policies & procedures.  Anticipate problems and call management as needed.

Job Requirements
To be successful in this role, you need Basic English communication skills. Medium work – exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.  Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels. Near Vision - The ability to see details at close range. Ability to stand for long periods of time without sitting or leaning. Ability to multi task.

Maintenance Helper/Class IV Engineer

Maintenance Helper/Class IV Engineer
As the Class IV/Maintenance Helper you are performing or assisting with routine maintenance and repair duties for the property, including such items as painting and grounds maintenance.  You will assist the Chief Engineer and his/her staff with whatever project work that needs to be done, so we can keep our hotel looking fresh and new. You also like people, so interacting with guests and coworkers is something you enjoy and when they have a need you respond, as offering all a safe and comfortable place to visit and/or work is important to you.  This role may also take on the responsibility of a Van Driver (see Van Driver Job Description),   In the role of Maintenance Helper/Class IV Engineer, you will:

• Be A Go To Person – perform or assist with routine property maintenance and repair, including but not limited to painting, grouting, hanging curtain rods, moving furniture, etc. and basic equipment repair, as well as various other work assigned to you.  You and your team support the mission of a safe, secure and comfortable guest environment.
• Be Ready to Help – you never know when an issue will arise, so you are always prepared to respond swiftly and effectively to any emergency that might arise during your shift.
• Be a Team Player – you and your coworkers will often be asked to assist when other departments have a need – and you are happy to do so when asked.
• Be a Safety & Security Agent – follow your hotel’s established safety and security policies & procedures.  Anticipate problems and call management as needed. 

Job Requirements
This role requires limited practical experience although trade school or related college coursework is preferred as is previous experience in customer service and hotels.  Required is the ability to work with the various tools and other equipment utilized in the department.  To be successful in this role, you must have good communication skills, with an understanding of English (if van driving, the ability to speak English will be required).  Physical requirements include the ability to perform heavy work - exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The role also requires the ability to stand for long periods of time and walk long distances as well as the ability to bend, stretch, twist or reach with your body and arms and ability to work under variable temperatures and noise levels.  You must have near vision - the ability to see details at close range and must be able to climb stairs and descend stairs in a timely fashion without fatigue as well as the ability to move quickly and agilely if a situation requiring quick assistance arises.  Long work hours are sometimes required.   Work will be under variable temperature conditions and noise levels and will be both outdoors and indoors (including potentially on roofs).  Work will also be around chemicals, fumes and/or odor hazards as well as around dust and/or mite hazards.

Houseperson

Houseperson
Do you like keep busy and moving?  Are you helpful by nature with an eye to making things look sharp?  Are you willing to pitch in when an extra set of hands is needed or when something heavy might need to be moved/lifted by a room attendant or guest?  Then you will be very happy working in housekeeping where a team of friendly hard working room attendants and housepersons present each guest with a piece of “home”.  In the role of Houseperson you will:

• Focus on Details – walk the halls assigned to you each shift to ensure the public areas are clean and tidy, caring for elevators, guestroom landings, vending areas, etc.  Be sure to report anything missing or in need of repair.
• Be Organized – ensure any areas assigned to you are kept stocked, clean and crisp.
• Be a Team Player – help your coworkers by pitching as needed including doing some of the heavy lifting.
• Be a Housekeeping Ambassador – Share a warm greeting and a smile with all the guests you encounter (and hopefully they will smile and say hello right back). 
• Be a Safety & Security Agent – follow your hotel’s established safety and security policies & procedures.  Anticipate problems and call management as needed.

Job Requirements
To be successful in this role, you need basic English communication skills; prior housekeeping experience helpful.  You will need to safely operate equipment such as a vacuum, carpet cleaner, floor buffer, etc. as well as the chemicals used to maintain/clean the hotel.   Heavy work - exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.   In this role you must have the ability to stand for long hours and be able to work under variable temperatures and noise levels.

Maintenance Tech/Class III Engineer

Maintenance Tech/Class III Engineer
Fresh and well-manicured – you keep a hotel looking like new.  Maintaining your hotel inside and out -whether it is, for instance, a coat of paint, fixing a piece of furniture, grounds maintenance or helping with a TV that has stopped working - you are the person for the job.  You also like people, so interacting with guests and coworkers is something you enjoy and when they have a need you respond, as offering all a safe and comfortable place to visit and/or work is important to you.  As an engineering team member, you help maintain the physical plant of the hotel and its surrounding grounds (parking lot, lawn, pool, etc.), with the least amount of inconvenience to others as possible.    In the role of Maintenance Tech/Class III Engineer, you will:

• Be A Go To Person – perform maintenance and repair for the property, including but not limited to painting, grouting, drywall, plumbing, etc. and basic equipment repair, as well as various other work assigned to you.  You and your team support the mission of a safe, secure and comfortable guest environment.
• Be Ready to Help – you never know when an issue will arise, so you are always prepared to respond swiftly and effectively to any emergency that might arise during your shift.
• Be a Team Player – you and your coworkers will often be asked to assist when other departments have a need – and you are happy to do so when asked.
• Be a Safety & Security Agent – follow your hotel’s established safety and security policies & procedures.  Anticipate problems and call management as needed.

Job Requirements
This role requires at least three years of practical experience, with trade school or related college coursework preferred.  Previous experience in customer service and hotels is preferred while any license the property may require is essential as is the ability to work with the various tools and other equipment utilized in the department.  To be successful in this role, you must have good communication skills, with fluency in English preferred.  Physical requirements include the ability to perform heavy work - exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The role also requires the ability to stand for long periods of time and walk long distances as well as the ability to bend, stretch, twist or reach with your body and arms and ability to work under variable temperatures and noise levels.  You must have near vision - the ability to see details at close range and must be able to climb stairs and descend stairs in a timely fashion without fatigue as well as the ability to move quickly and agilely if a situation requiring quick assistance arises.  Long work hours are sometimes required.   Work will be under variable temperature conditions and noise levels and will be both outdoors and indoors (including potentially on roofs).  Work will also be around chemicals, fumes and/or odor hazards as well as around dust and/or mite hazards.